case studies : government

ETS/Acas Commission

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ETS/Acas – Measured Term Commission

Employment Tribunals Service (ETS) & Advisory Conciliation and Arbitration Service (Acas) provide key government services nationwide. The management of this vast estate of 63 offices was being undertaken on an ad-hoc reactive basis by local staff members utilising local contracting services. This resulted in varying standards of works and costs controlled by people who were not qualified, or employed, to undertake such tasks.

The Clients quickly identified that assistance was needed to provide quality maintenance, new works and professional services that were cost effective, provided value for money and brought consistency across their entire estate. Following a competitive tender exercise, Arcus was successful and appointed as their Works Consultant.

“The Commission serviced by Arcus was approached, and maintained for its duration, with a view to providing value for money and finding efficiencies in all areas, improving service quality whilst endeavouring to reduce costs. I feel this was successfully achieved and was reflected by a contract extension.”

Neil Edwards - Acas Strategic Estates Manager

  • Client:
    ETS & Acas

  • Value:
    ££2.5m per annum

  • Disciplines:
    Project Management, Building Surveying, Design, Quantity Surveying, M & E Engineering, CDM-C and Help Desk

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